Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Cosmos Tutorial platform, including the admin portal (web) and the parent mobile application (Android/iOS). By accessing or using our services, you agree to be bound by these Terms.

If you are using the platform on behalf of an educational institute (“Institute”), you represent that you have authority to bind the Institute to these Terms.

1. The Service

Cosmos Tutorial provides a SaaS platform for tutoring institutes to manage students, batches, attendance, marks, fees, homework, and parent communication. The platform includes:

• A web-based admin portal for administrators and teachers
• A mobile application for parents to track their child's progress
• Push notification services for real-time alerts

2. Accounts & Access

• Institute administrators are responsible for creating and managing teacher and parent accounts on their platform.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately at support@cosmostutorial.com if you suspect unauthorised access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription & Payment

• Access to Cosmos Tutorial is provided on a subscription basis. Pricing is agreed upon separately with each institute.
• Subscription fees are billed in advance (monthly or annually as per the agreed plan).
• Failure to pay may result in suspension of access after a 7-day grace period.
• All prices are in Indian Rupees (INR) and exclusive of applicable GST.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable Indian law
• Upload or distribute malicious code, viruses, or harmful content
• Attempt to gain unauthorised access to other institutes' data
• Reverse-engineer, copy, or redistribute the platform or its code
• Use the platform to send spam or unsolicited communications to parents
• Misrepresent student data or fabricate attendance and marks records

5. Data Ownership

All student, parent, and academic data entered into the platform belongs to the Institute. Cosmos Tutorial acts as a data processor on your behalf. We do not claim ownership of your data. Upon termination of your subscription, you may request a full export of your data within 30 days.

6. Intellectual Property

The Cosmos Tutorial platform, including its design, code, branding, and features, is the intellectual property of Cosmos Tutorial. Nothing in these Terms grants you ownership of our platform or brand. You may not copy, reproduce, or create derivative works based on our platform.

7. Service Availability

We strive to maintain 99% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses arising from downtime beyond our control (including third-party infrastructure failures such as Supabase or Vercel outages).

8. Limitation of Liability

To the maximum extent permitted by Indian law, Cosmos Tutorial shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability in any matter shall not exceed the subscription fee paid by you in the 3 months preceding the claim.

9. Termination

Either party may terminate the subscription with 30 days written notice. We may terminate immediately for violation of these Terms. Upon termination, your access to the platform will be revoked and your data will be retained for 30 days before deletion.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India. We encourage resolution of disputes through mutual discussion before pursuing legal action.

11. Changes to Terms

We may update these Terms from time to time. Significant changes will be notified via email to institute administrators. Continued use of the platform after changes constitutes acceptance of the revised Terms.

12. Contact