Cosmos Tutorial

Privacy Policy

Last updated: 4 May 2026

Cosmos Tutorial (“we”, “our”, or “us”) operates a SaaS platform for tutoring institutes, including a web-based admin portal and a mobile parent application. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services.

By using Cosmos Tutorial, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Institute Administrators & Teachers

Full name and email address (used for login)
Role and institute affiliation
Device push notification token (for system alerts)

Parents

Full name and email address (used for app login)
Phone number (optional, for institute communication)
Device push notification token (to receive attendance and fee alerts)

Students

Full name, grade, and batch enrollment
Attendance records (check-in/check-out times and dates)
Test marks and academic performance data
School name, board, and address (optional)
Fee payment records

Automatically Collected

App usage logs and error reports
Device type and operating system

2. How We Use Your Information

To provide attendance tracking, marks entry, homework, and fee management features
To send push notifications to parents about attendance, fees, and notices
To allow institute administrators to manage students and batches
To generate performance reports for students
To maintain platform security and prevent unauthorised access
To communicate important service updates

3. Data Storage & Security

All data is stored securely on Supabase, a cloud database platform with row-level security (RLS) enabled. Data is encrypted at rest and in transit using TLS/SSL. Access to student and parent data is restricted strictly to the institute to which they belong — no cross-institute data access is possible.

Push notification tokens are stored in our database and used solely to deliver notifications from your institute. They are never shared with third parties.

4. Data Sharing

We do not sell, rent, or share personal data with third parties for marketing purposes. Data may be shared only in the following limited circumstances:

Service providers: Supabase (database), Expo (push notifications), Vercel (web hosting) — solely to operate the platform
Legal compliance: If required by Indian law, court order, or government authority

5. Data Retention

Student and attendance data is retained for as long as the institute maintains an active subscription. Upon account termination, data is retained for 30 days and then permanently deleted upon request. Institutes may request immediate deletion by contacting us.

6. Children's Privacy

Our platform serves educational institutes that manage student records, which may include minors. We do not directly collect data from children — all student data is entered by authorised institute administrators or teachers on behalf of the institute. Parents access only their own child's data through the parent app.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Opt out of push notifications at any time via device settings

To exercise any of these rights, contact us at support@cosmostutorial.com

8. Cookies

The admin web portal uses browser session storage to maintain login state. We do not use third-party tracking cookies or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted at this URL with an updated “Last updated” date. Continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or data requests, contact:

Cosmos Tutorial

Email: support@cosmostutorial.com

India